Data Deletion — How to Request Removal of Your Pickle Data

Effective: August 30, 2025

Pickle provides this page to explain how you can request deletion of the personal data we hold about you. This page fulfills the requirement for apps that access user data (including via the Instagram Graph API) to provide a clear way for users to request data deletion.

What will be deleted

• Pickle account data: your email, username, profile details, and account settings stored on Pickle.
• Pickle content: images, text, links, boards, and any content you uploaded to Pickle.
• Imported Instagram data: any Instagram profile info and media you imported into Pickle via the Instagram Graph API (only data we stored locally).
• Analytics & logs: event and usage logs tied to your account (removed or anonymized as described below).

What is not deleted immediately

• Backups or archived copies stored for disaster recovery — these will be removed within 90 days.
• Content you shared to third parties (for example publicly posted Instagram content) is not controlled by Pickle; deleting your account does not remove copies of your Instagram posts on Instagram or third-party sites.

How to request deletion (email)

To request deletion, email us at:

thepickle.live@gmail.com

Please include the following information in your email to help us locate your account and process the request quickly:

1. Pickle username (if known)
2. Email address associated with your Pickle account
3. Instagram username or Instagram User ID (if you connected Instagram)
4. Short statement requesting deletion (e.g., "Please delete my Pickle account and all associated data.")
5. Optional: a phone number or alternate contact method if you want direct confirmation by phone.

What happens after you request deletion

• Acknowledgement: We will acknowledge receipt of your request within 5 business days.
• Verification: We may request minimal additional information to verify ownership of the account (for example, confirming the email on file).
• Deletion timeline: After verification, we will permanently delete your Pickle account and user content within 30 days. Backups and logs will be removed or anonymized within 90 days.
• Confirmation: We will send a final confirmation email when deletion is complete.

If you connected Instagram

Disconnecting Pickle from your Instagram account does not delete your Instagram content on Instagram. To revoke Pickle’s access to your Instagram account:

1. Open Instagram → Settings → Security → Apps and Websites (or the Facebook account settings if connected via a Facebook Page).
2. Find "Pickle" in the list and choose Remove or Revoke Access.
3. After revoking access, Pickle will no longer receive any new Instagram data. To remove previously imported Instagram data from Pickle, submit a deletion request using the instructions above.

Special cases & legal exceptions

We may retain certain information as required by law or to resolve disputes, enforce our agreements, or protect the rights, property, or safety of Pickle, our users, or the public.

Questions or escalation

If you have questions or want to follow up on a deletion request, email us at thepickle.live@gmail.com. For urgent privacy concerns you may mark the subject line as URGENT: Data Deletion.

This Data Deletion page is provided in accordance with platform requirements for apps accessing user data via third-party APIs (for example, the Instagram Graph API). We will update this page as needed — last updated August 30, 2025.